My grandson's account (Turbo_Timewarper) has a problem. Every time he logs on, he connects to the sever, he gets into the game for about 5 seconds, then crashes back out. The error message he gets says (Connection lost) then under that (A fatal error has occurred, this connection is terminated).

I don't know if this info helps but;

 He had been inactive about 10 to 12 days.  Yesterday I let him use my laptop to play and was surprised to see him summon his Tardis.  I had told him everyone had lost their Tardis's  and he was very lucky. 

 Today he has this (fatal error) problem on every computer in the house. My account is working on them all, and I just upgraded it to include Beta.

 I also want to upgrade him to RP as well, but I will wait to see if his account can be fixed.

   Ps. I'v noticed that he is crashing when an open chat scrolls, if no one is chatting he seems fine. I don't know maybe this belongs in bug reports?