The change rank link on my profile at the inventory doesn't work. So far the system has basically scammed me out of $15 on a Custom Rank which would have taken 48 hours at most. Please fix this inconvenience.

(Sorry for responding to this staff, im just trying to help) Lachlan, have you tried logging out and back in on your SWD Profile? And your SWD Profile on MC? That might be the reason why the rank wont show

Hello, as your purchased the custom rank over the weekend it's taking a little longer to process. I'm sorry for the delay. 

It's currently on my to-do list for this morning. So it will be active on your account within the next few hours