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Order Information Question

I ordered the Custom rank and I just want to make sure everything like details went through okay.

It takes up to 24h to make the custom rank. 1WTC also got a live outside the community so it can take longer then 24h to make the rank.

Hello,

 

You haven't actually bought the custom rank. I can see the details you submitted, but the order was not paid for.

On my side it still says pending, is this something I need to contact PayPal for or is it just being slow? And I didn’t mean to make it sound like I was rushing anything, I just wanted to make sure I didn’t leave anything blank.

On my side it still says pending, is this something I need to contact PayPal for or is it just being slow? And I didn’t mean to make it sound like I was rushing anything, I just wanted to make sure I didn’t leave anything blank.

If it says pending then it means the payment was not completed. If you can't see a transaction for it on PayPal then a payment was never made.
The orders are showing as Cancelled on our end now.

 

If you do have a transaction for it on PayPal PM me the details on Discord and I'll take a look for you

So it is safe to order again with a different PayPal?

 

If you can't see a transaction for it on your PayPal account then yes, as no money would have been taken for the previous canceled transactions

Okay it now says completed, sorry for what ever happened to the last one :/

 

Okay it now says completed, sorry for what ever happened to the last one :/

 

No worries, I can see it's come through now

I'll make the rank up for you in a moment

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